We are hiring an experienced IT Support Executive Sonipat for a permanent role based in Sonipat, Haryana (131021). This IT helpdesk role focuses on L1 support, ensuring smooth day-to-day IT operations, user support, and uninterrupted business functioning.
If you are looking for an IT Support Executive job in Sonipat, this opportunity offers up to ₹10 LPA along with strong exposure to enterprise IT systems, incident management, and end-user support within a leading FMCG organization.
📍 Job Details – IT Support Executive Sonipat
Role: IT Support Executive (L1 Support)
Location: Sonipat, Haryana
Company: LT Foods Limited (Daawat Basmati Rice)
Work Type: Permanent
Employment Type: Full-time
Industry: FMCG / Consumer Goods
Experience: 4–5 Years
Salary: Up to ₹10 LPA
Reporting To: Manager – IT
This IT Support Executive Sonipat role is focused on first-level IT helpdesk support, ensuring smooth IT service delivery and quick resolution of user issues.
🛠 Required Skills – IT Support Executive Sonipat
The ideal IT Support Executive in Sonipat should have:
- Strong experience in IT helpdesk and L1 support
- Ability to troubleshoot hardware, software, and network issues
- Hands-on experience with IT ticketing systems
- Knowledge of user access management and incident handling
- Understanding of basic IT infrastructure and system monitoring
- Strong communication and user support skills
Preferred:
- Experience in FMCG, manufacturing, or CPG environments
- Exposure to IT asset management and procurement processes
Understanding of SLA-based support environments
🔄 Key Responsibilities – IT Support Executive Sonipat
As an IT Support Executive Sonipat, you will:
- Provide first-level (L1) IT support for hardware, software, and network issues
- Respond to user queries via phone, email, or in person
- Log, track, and manage incidents in IT ticketing tools
- Troubleshoot and resolve basic technical issues
- Escalate complex issues to higher support teams when required
- Perform system updates, antivirus scans, and routine maintenance
- Install and configure desktops, laptops, printers, and peripherals
- Monitor IT systems for performance and uptime
- Maintain IT asset inventory and documentation
- Support IT procurement, deployment, and warranty tracking
📊 Key Performance Indicators (KPIs)
- First-call resolution rate
- SLA adherence (response & resolution time)
- Ticket closure efficiency
- User satisfaction score
- IT system uptime and stability
🎯 Why Apply for This IT Support Executive Sonipat Role?
- Salary up to ₹10 LPA
- Opportunity to work with a reputed FMCG organization
- Strong exposure to enterprise IT helpdesk operations
- Stable permanent role with long-term growth
- Hands-on experience in IT support and infrastructure environment
👨💼 Ideal Candidate Profile
We are looking for an IT Support Executive Sonipat (4–5 years experience) with strong troubleshooting skills and hands-on experience in IT helpdesk/L1 support. Candidates from manufacturing or FMCG backgrounds will be preferred.
❓ FAQs – IT Support Executive Sonipat
Q1. What does an IT Support Executive in Sonipat do?
They provide L1 IT helpdesk support, resolve technical issues, and ensure smooth IT operations.
Q2. What is the salary for IT Support Executive jobs in Sonipat?
The salary can go up to ₹10 LPA depending on experience and company.
Q3. What skills are required for IT helpdesk jobs in Sonipat?
Key skills include troubleshooting, ticketing tools, hardware/software support, and communication skills.
📩 Apply Now
If you are an experienced IT Support Executive Sonipat seeking growth in IT helpdesk and L1 support, apply now to explore this opportunity.